All the consignment shall be booked on "said to contain basis" i.e. GNC Courier shall be under no obligation to verify the description and contents of the shipment declared by the Consignor on the docket/Invoice and as such the consignor shall undertake and ensure to make a correct and factual declaration on the docket/Airwaybill. However, GNC Courier reserve the right to inspect and/or refuse a booking of shipment not conforming to these terms and condition, only after duly informing the consignor regarding the reasons for such inspection and/or refusal and after receiving the confirmation from the consignor. The consignor shall not book, handover any shipment consisting of prohibited, restricted, or dangerous products, and GNC Courier shall not be liable for any such shipment. Consignor indemnified and would keep indemnified GNC Courier, its directors, and employees against all claims, losses, charges, and expenses incurred by GNC Courier due to any banned, restricted or dangerous items entering into the network of the GNC Courier due to any commission or omission of Consignor
In case of loss, theft, damage, and mishandling of booked consignment maximum liability of the Company/ Franchisee shall not be exceeding to the sum equivalent to ten times of freight charges for un-insured documents and five times of freight charges for un-Insured parcels, in any case.
(a) In case of loss, theft, damage, and mishandling of booked consignment maximum liability of the Company/ Franchisee shall not be exceeding to the sum equivalent to 10 times of freight charges for documents and 5 times of freight charges for parcels (below Rs.5000/-) or the value of the consignment mentioned on the docket whichever is less.
(b) All the high-value shipment (above Rupees Five Thousand) and Fragile Shipment should be insured by the Consignor while booking, if any such shipment booked uninsured in such cases, in the event of lost / damages or theft of such shipment the Company / Franchisee will not be liable at all to reimburse to the customer.
Where the dox or Non-dox booked unknowingly for the area which comes under NSA (No Service Area) i.e. beyond the network of GNC Courier in such event the said shipment shall be returned to the party/consignor. In case of NO SERVICE AREA service, the Maximum Liability of the Company's'/Franchisees' shall be limited up to return of freight amount only.
a) GNC Courier
b) Customer - mean and includes consignor, consignee, and/or his/her authorized representatives.c) Delivery - means tender of shipment to the customer or intimation about the arrival of the shipment at the destination. d) Freight - means the basic freight only and it excludes the other components like taxes and other levies.
GNC Courier is entitled to use any mode and route for transportation.
The docket is a contract between GNC Courier and customer.
The GNC Courier Waybill/Consignment Note is non-negotiable and the consignor acknowledges that it has been prepared by the Consignor or by GNC Courier on behalf of the Consignor.
By giving us your shipment you accept our terms and conditions set out in the consignment note and/or the contract of carriage and/or the contract for the performance of other services on behalf of yourself and/or anyone else who has an interest in the shipment or the performance of other services irrespective of whether you have signed the front of our consignment note or not. Our terms and conditions also cover and can be invoked by anyone we use or sub-contract to collect, transport, deliver your shipment or perform other services as well as our employees, directors, and agents. Only one of our authorized officers may agree to a variation of these terms and conditions in writing. When you give us the shipment with oral or written instructions that conflict with our terms and conditions we shall not be bound by such instructions.
GNC Courier does not offer any insurance cover for the shipments and insist to customer to hand over insured goods for transportation under the consignor insurance. In the event of any loss, theft and damage of shipment maximum liability of GNC Courier is up to provision of COF only.
This contract shall be governed and construed in accordance with the law of India and all disputes and claims are subject to the exclusive and irrevocable jurisdiction of Courts in Aurangabad only and no other court shall have jurisdiction.
a) Proper and completed documentation by the customer is compulsory required along with accurate details of the shipper/receiver's name, address, telephone Nos, email-id and forms, waybills, invoices, etc. as per the statutory requirements.
b) GNC Courier shall not be made responsible /liable in case of any deficiency in the documents/statutory requirements and no claim or grievance of any nature shall be entertained.
c) Customer hereby undertake to make good the loss to GNC Courier in case their shipment(s) cause damages to other shipments (s) loaded in the vehicle due to inherent nature and which is wrongly declared by the customer OR in case of seizure by any government authority due to improper and incomplete documentation, as a result, other shipments (s) also get delayed resulting in a loss to GNC Courier.
d) GNC Courier shall not be liable for any kind of damages to the goods caused due to improper and defective packaging of goods.
a) The customers are solely responsible for all payments if any, levied by the government or any statutory body, etc. Such as Octroi /entry Tax, service tax/value-added tax or any other tax levied from time to time.
b) In the event of any shipment being held up by any statutory authority such as but not limited to Commercial Tax/sales tax, Custom, Check post official, Octroi / Entry tax, etc. GNC Courier shall not be responsible for any kind of consequential loss/freight refund. Further customers have agreed to make good the loss to GNC Courier, in case of any claims being lodged on GNC Courier by Statutory authorities due to insufficient documents or wrongful declaration by the customer.
The Company reserves the right to entrust the goods to any other carrier. The Company/Franchisee will not be liable for any delay, damage or loss-during its transit through other carrier of situation beyond our control i.e. occurred due to acts of God or Man -made calamities.
GNC Courier shall have a general lien over all the consignments of the customer towards any dues payable to GNC Courier by the customer.
1)No claim shall be entertained by the GNC Courier for any loss or shortage/damage/non-delivery/breakage/leakages/pilferage etc. of the consignment unless a written claim is lodged within 30 days from the date of the booking, subject to remarks on the proof of delivery.
2) GNC Courier shall not entertain any claims arising due to delay in delivery of consignment for any reason.
1) Every shipment shall be charged by its chargeable weight i.e. the actual weight or the volumetric weight whichever is high.
2) Volumetric weight of the shipment in Kg. is its gross cubic ems. i.e. Length x breath x height divided by 5000.
Franchisee shall ensure to collect parcel valuation charges per thousand 0.5% extra additional to freight charges for the shipments having value above Rs. 5000/-, from the customers at the time of booking.
1) We will not be liable for any loss of income, loss of profits, loss of markets, loss of reputation, loss of customers, loss of use, loss of an opportunity even if we had knowledge that such damages or loss might arise or for any indirect, incidental, special or consequential damages or loss howsoever arising including without limitation breach of contract, negligence, willful act or default.
2) We are not liable if we do not fulfill any obligations towards you at all as a result of circumstances beyond our control such as (but not limited to):
Subsequent to booking of a consignment if the consignor makes any changes in the address or any other changes, additional charges shall be levied as a result of such a change, as decided by the company.
If the customer/Consignee does not take delivery of the shipment for any reason whatsoever. GNC Courier shall intimate to the customer/consignor and upon request of the consignor GNC Courier return the shipment and raise the bills on the consignor towards the transportation and other charges including transport charges in accordance with the terms of the contract and the customer shall be liable to pay all dues payable to GNC Courier whether at the original booking station or elsewhere as notified by GNC Courier.
The terms and conditions stipulated are in addition to special contracts, if any between GNC Courier and the customer.
In case of any dispute or difference arising out of or in relation to this docket shall be referred to a sole arbitrator appointed by GNC Courier, governed under the provisions of Arbitration and Conciliation Act, 1996 as are in force and any amendment thereto from time to time. The Arbitration shall be conducted in English language and the venue of such arbitration shall be at Aurangabad only. The award of the Arbitrator shall be final and binding upon both the parties.
GST will be charged on total amount of the freight including all other charges as per rules applicable. GST is payable as per the applicable rules being enforced from time to time by the authority concerned.
The Company reserves the right to change the clauses mentioned in the terms and conditions without any prior notice.
The aforementioned list of goods is for general guidelines and is not exhaustive. The company has the right to reject booking if goods are not acceptable to be carried. You may refer to the below links for a complete list of goods that are restricted or prohibited to carry. You may contact us for further assistance @ number +91- 9325112151 & 8668938603 or drop mail customercare contact@gnccourier.com